FAQ
TDH Office • April 29, 2020
Does Transcend Dental Health (TDH) Accept Insurance?
Yes and no.
If you have a PPO or Indemnity plan that allows you to see the provider of your choice, we can probably help you with your insurance. To find out more about how we handle insurance and to see if you can use your insurance at our practice, please read our Insurance Guide. Regardless of your insurance situation, we require payment in advance for all services and, when applicable, we can help you maximize your reimbursement from your insurance company.
Payment plans (Care Credit)
Get flexible financing for health care services at participating dentists, orthodontists, vision care specialists, veterinarians and other providers with the Citi Health Card account. Speak with Transcend Dental Health employee for more details
What Forms Of Payment Does TDH Accept?
Payment is due at the time of service, unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at 512-255-3618. Many times, a simple telephone call will clear any misunderstandings.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
Does TDH Use Metals?
Not in the materials we use in your mouth. Some of our tools are metal, but none of the restorations we perform contain metal. We can place metal-free, BPA-free composite fillings, metal-free crowns, metal-free bridges, and metal-free partial and full dentures. Onlays and inlays are also free from any metals.
What If I already Have Metal in My Mouth?
If you already have metal fillings or other metal restorations, we can safely remove the metals and replace them with metal-free, biocompatible materials on an as-needed basis. Not all mercury filling removals are the same (it can be a very dangerous procedure). We take extra precautions to keep you safe during the procedure, even going so far as to develop our own safe protocol that is above and beyond what is required (find out more about our Patient Protection Protocol for mercury filling removal here).
Are You More Expensive Than a “Traditional” Dentist?
Yes and no.
We feel that our prices are consistent with the quality and level of service you receive, and most of our patients would agree. While some of our services are more expensive than discount dental practices, we have also found that some of our services are less expensive.
If you are shopping for your health based on price alone, we may not be the provider for you. However, if you want safe, high quality dental care that can not only protect but improve your health, we believe you will find no better option than Transcend Dental. If you want high quality work and top-notch services that will get to the root of the problem (and prevent expensive future procedures), then you’ve come to the right place!
Can Transcend Dental Health Fix My Health Problems?
That’s a tricky question. We focus on getting to the root cause of your dental problems. During your first visit, Dr. Carpenter will conduct a thorough examination and begin to draw up a treatment plan based on his findings. We don’t try to hide or “mask” pain… we try to fix the problem that is causing the pain.
For instance, if a tooth hurts and you were told you need a root canal, we try to find out why that tooth hurts. Is it because of deep decay or is it because of the way you bite? A root canal will certainly eliminate the pain, but it may be unnecessary and could even result in masking the root cause. The bottom line is this: we will do everything we can to accurately diagnose, and then propose a treatment plan that will get you back on the path to complete oral wellness.
